THINGS YOU NEED TO KNOW
Never visited a casino before? No problem. Despite what the movies may say, you won’t find dark, mysterious places full of tuxedo-wearing players. Our casinos are all about great entertainment – for anyone and everyone. Here are some handy FAQs and all you need to know to plan your first visit.
We want you to feel comfortable and welcome in and around our casinos. Whether you dress relaxed or more formal, the choice is yours, but our venues prefer that you wear long trousers rather than shorts. And if you’re joining us for the big game, team shirts are fine to wear on match days. As a general rule, smart-casual is your best bet.
You must be over 18 to play in the UK.
Please bring a Diver's License or other official ID to get signed in on your first visit.
After that you will be able visit us anytime you like.
Some people think that casinos are reserved for the high-rolling crème de la crème – but that’s totally wrong. Casinos are geared to be entertainment for everyone and you can play games for surprisingly small stakes. Electronic Roulette starts from as little as 10p a bet, which means that £20 goes a long way. Seeing how much a table costs to play is easy as each table has a sign stating the table’s minimum bet.
Our friendly team members are always on hand to talk you through the games, and we can run how-to-play sessions to help get you up to speed. Traditional games like Roulette and Blackjack are really easy to learn and you’ll find many great tutorials online. If you’ve got a friend who knows their way around a casino table, bring them along and they can show you the ropes.
At Grosvenor Casinos, we want you to enjoy every second that you play with us. Find tips on how to play safely, discover places to get support and get information on all the tools we have in place at: keepitfun.rank.com
Your privacy and security is our number one priority here at Grosvenor Casinos. We protect your account with market-leading security technology so we’re one of the safest online casino sites to play on. We never sell or rent customer details.
This website is operated by Rank Interactive (Gibraltar) Ltd, a company incorporated in Gibraltar with registered number 120385 with its registered address at Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA.
Licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under licence numbers RGL 133 and RGL 134.
Licensed and regulated by The Gambling Commission under licences 614, 33465 & 34161 for customers playing in our land-based casinos. Grosvenor is part of the Rank Group. GROSVENOR® and the GROSVENOR logos are registered trade marks of Rank Leisure Holdings Ltd.
Only players above the age of 18 are permitted to play our games. Underage gambling is an offence.
Please gamble responsibly and only spend what you can afford. For help and support with any gambling related issues, please contact Gamble-Aware at https://www.gambleaware.org/ and 0808 8020 133.
