Planning your first visit or coming back for more? Find answers to common questions about visiting Grosvenor Casinos, from what to wear and how to get in to the games, live sport and experiences you can enjoy. Explore our FAQs below so you know what to expect before you arrive.
No, you don’t need to be a member. Simply bring valid photo ID with you and our team will help you when you arrive. You can choose to sign up as a member to access additional benefits, but you don’t need membership to visit.
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You must be 18 or over to enter and play at a Grosvenor Casino. We operate a Think 25 policy, so if you look under 25, you’ll be asked to show valid photo ID. A passport or driving license are suitable forms of identification. Read our first-visit guidance
We want you to feel comfortable, so you don’t need to dress formally. Smart-casual clothing is a good choice, although dress requirements can vary slightly by casino or event. Check your chosen casino’s page before visiting if you’re unsure.
No, you can usually just turn up with your photo ID. You may need to book for restaurants, special events, casino experiences or larger groups, so check your chosen casino’s page before you travel
No. You can visit many of our casinos to enjoy food, drinks, live sport and entertainment without playing casino games. Facilities differ by location, so use our casino finder to see what’s available near you.
You’ll find a variety of slot machines, from classic reel-style games to modern video slots with different themes and bonus features. The selection varies by casino, so check your local venue’s page or speak to the team to find out what’s available.
Yes, blackjack is available at all Grosvenor Casinos. Whether you’re new to the game or already know your way around the table, our team can explain the rules and help you get started.
A lot of our casinos offer poker, but it isn’t available at every venue. Cash games, tournaments and schedules vary, so check your chosen casino’s page for details before visiting.
Yes, our casinos run gaming promotions, with offers and events varying by venue. Visit your local casino’s page or ask the team about current promotions, how to take part and any eligibility requirements. Terms and conditions apply.
Yes. Many Grosvenor Casinos show live Premier League football alongside other major domestic, European and international football. Use our casino finder to find your nearest venue and check what’s showing.
You don’t normally need to book to watch live sport at Grosvenor, although selected major events and Fanzone experiences may offer reserved seating or special packages. Check your local casino before visiting for major sporting events.
Yes, Selected Grosvenor Casinos offer in-venue sports betting terminals with markets across football, horse racing and other sports. Sports betting availability varies by casino.
At Grosvenor Casinos, we want you to enjoy every second that you play with us. Find tips on how to play safely, discover places to get support and get information on all the tools we have in place at: keepitfun.rank.com
Your privacy and security is our number one priority here at Grosvenor Casinos. We protect your account with market-leading security technology so we’re one of the safest online casino sites to play on. We never sell or rent customer details.
This website is operated by Rank Interactive (Gibraltar) Ltd, a company incorporated in Gibraltar with registered number 120385 with its registered address at Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA.
Licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under licence numbers RGL 133 and RGL 134.
Licensed and regulated by The Gambling Commission under licences 614, 33465 & 34161 for customers playing in our land-based casinos. Grosvenor is part of the Rank Group. GROSVENOR® and the GROSVENOR logos are registered trade marks of Rank Leisure Holdings Ltd.
Only players above the age of 18 are permitted to play our games. Underage gambling is an offence.
Please gamble responsibly and only spend what you can afford. For help and support with any gambling related issues, please contact GamCare at https://www.gamcare.org.uk/ and 0808 8020 133.
