Grosvenor Welcome Offer

1. The ‘Welcome Offer’ offer is open to new Grosvenor Casinos customers who register through this promotional page and make an eligible first deposit online.
2. By claiming this offer, you will no longer be eligible for any other welcome offer.
3. In order to qualify, customers need to make their first deposit of minimum £20 by selecting the offer available in the cashier to receive a £30 casino games bonus.
4. The minimum deposit is £20.
5. This promotion is not available to customers who open new accounts and their first deposit using Paypal.
6. Only a selection of games are allowed in this promotion and playing them only will contribute towards the promotion’s targets and/or wagering requirements click here to view the allowed game list.
7. The £30 bonus will be credited as a non-withdrawable bonus with thirty times (30x) wager requirements.
8. Maximum amount that can be converted from bonus to cash is £2000.
9. The requirements are as follows:
10. The Deposit + Bonus amount needs to be wagered thirty times (30x) before any winnings can be withdrawn
11. The maximum deposit to receive full available bonus = £20. If you deposit more than this only the max eligible amount will be taken into account for wagering purposes EG; 50% up to £100 reload bonus – Max deposit for full bonus is £200. But if you deposit £300, the remaining £100 would be ringfenced from wagering requirements.
12. Wagering contributions will differ depending on the game played. Please see details below:
    
    

**Low risk bets on Roulette games:
No minimal risk wagering, such as betting both Red and Black on Roulette, will contribute towards any part of a promotion, including Bonus wagering requirements or the accumulation of any points. Players deemed to be using minimal risk wagering tactics to redeem their Bonuses or cash prizes risk forfeiting their Bonuses, cash prizes and any subsequent winnings.

13. Only one welcome offer per player, household and IP address is permitted.
14. Games on Poker Games, side games on the Grosvenor Poker client or Sportsbook bets do not count towards this promotion.
15. If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
16. When placing a wager that uses a combination of cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your cash and Bonus balances.
17. Customers have 30 days from the moment the £30 bonus is added to their account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.
18. Once you have claimed this Bonus, you will only be permitted to withdraw any winnings contained in your Bonus Balance once the Wagering Requirements have been met.
19. You can withdraw funds in your Cash Balance at any time. However, upon withdrawal of some or all funds from your Cash Balance, you will forfeit any funds in your Bonus Balance which have not yet met the stated Wagering Requirements.
20. The bonus is only available to players that have registered from one of our permitted and licensed jurisdictions.
21. In any dispute, the Grosvenor Casinos management decision will be final.
22. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
23. There is no cash or other alternative to the stated or awarded prizes in whole or in part. The prizes are not transferable.
24. This offer cannot be used in conjunction with any other GrosvenorCasinos.com offer. Should 2 or more promotions run at the same time, customers will have to fulfil the necessary requirement separately to take advantage of the additional promotion(s).
25. The Promoter reserves the right to amend or withdraw this Promotion or to amend these terms and conditions at any time and without notice. This be without prejudice to any customer who has already placed a qualifying bet.
26.  The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
    
    

General terms and Conditions

27. The promoter is Rank Interactive (Gibraltar) Limited (referred herein as 'us', 'our' and 'we').
28. Unless stated otherwise, any reward is non-exchangeable, non-transferable and no cash alternative is offered.
29. Our decision regarding any aspect of the Promotion is final and binding
30. We accept no responsibility for entries not successfully completed due to a technical fault or malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
31. The Promotion is not available in conjunction with any other offer or promotion on this website.
32. Should it be required as part of our normal regulatory obligations, we may at any point before, during or after the Promotion, ask you for a valid proof of identity, such as a passport and/ or proof of address, to verify your identity, age and residency. If, following review of your documents it is identified that you have breached the general terms and conditions of our website(s), you will automatically be excluded from the Promotion and we will forfeit any prizes that have already been allocated or awarded to you, without compensation.
33. Participants whose accounts with us have been closed or suspended or who are found to have multiple accounts when the Promotion has ended will have their prize forfeited.
34. Customers who have been previously advised that they are not entitled to receive bonuses will not be able to participate in this promotion. If a customer is able to participate as the result of an error, we will remove any bonus and associated winnings.
35. We may be required to place restrictions on your account as part of our regulatory obligations, which may in turn affect your ability to take part in new promotions or offers. If you have already opted in or is wagering towards completion of a bonus, your ability to complete the bonus will not be affected by these restrictions.
36. We will remove any bonus and associated winnings from a customer found to be in breach of these terms and conditions or suspected of fraud.
37. We reserve the right to void, withdraw, cancel, suspend, or amend the Promotion where it becomes necessary to do so. This will be without prejudice to any participant who has already placed a qualifying bet.
38. We will remove bonus funds and associated winnings should gaming patterns indicating promotional abuse be identified. These include but are not limited to, using promotional funds in
39. conjunction with other players as part of syndicate play; manipulating game mechanics to circumvent wagering restrictions of bonus funds by switching games during bonus rounds or placing bets to delay the credit of winnings; “stashing” of bonus stage progression prior to completion of wagering; colluding with other players; taking advantage of game mechanic flaws; “parking” cash funds in any product vertical or games to complete bonus wagering with minimal risk to cash funds.
40. These terms and conditions and the Promotion are governed by English law. If any entrants to the Promotion wish to take court proceedings, then they must do this within the courts in England.
41. The Promotion is also subject to our General Terms and Conditions, and all communications subject to our Privacy Policy which can be found here.